History Museum COVID-19 FAQs

When is the History Museum open?

  • Starting March 24, the History Museum is open Tuesday-Sunday from 10 a.m. – 4 p.m.

Can I purchase admission tickets in advance?

  • Yes! We recommend you buy your tickets online.
  • Show your tickets on your mobile phone or print a copy of the confirmation at home to show at the front desk.

What if I cannot come to the History Museum on my ticket date?

  • Contact the History Museum at 650.299.0104 or email us before 4 p.m. on your ticket date to reschedule.

What should I do if I am experiencing COVID-19 symptoms on my ticket date?

Clip art of a woman taking her temperature
  • Stay home if you are experiencing COVID-19 symptoms.
  • We will be happy to reschedule your ticket date. Contact the History Museum at 650.299.0104 or email us.

Do I have to wear a mask?

Red circle with a white face mask
  • Staff and visitors are to wear a mask (prohibited for ages 0-2).
  • Face masks should cover the nose and mouth.

Are there other requirements due to COVID-19?

Coronavirus symbol made out of small medical figures
  • Wash hands frequently. Hand sanitizer is available in several locations in the History Museum.
  • Sneeze and cough into a cloth or tissue if available, if not available use your elbow.

Are the restrooms open?

  • Restrooms are open.

Are food and drink allowed?

  • Food and drink are not allowed inside the museum.
  • Due to COVID-19, the water fountains inside the building are not available.

Is the Museum Store open?

  • The Museum Store is open during regular museum hours.

Are the Archives open?

  • Starting March 24, the Archives are open by appointment only.
  • For more information on Archives procedures, view the Archives FAQs.

Is Encore Books on the Square open?

  • Encore Books is open on Saturdays from 10:00 a.m. to 3:00 p.m.

What is the status of events?

  • At this time, some of the History Museum’s popular programs are being offered FREE online including Free First Fridays and the Courthouse Docket.
  • At this time, programs are not being scheduled at the History Museum.


We appreciate you taking precautions while visiting this museum to protect other visitors and staff.  You will be visiting at your own risk and should use your judgment as to whether you are comfortable being in a public space.